Yes. All orders ship free of charge.
We process your order within 24–48 hours. Your order is usually delivered within 5–8 business days.
Of course. Once your order has shipped, you can track it using your order number together with the email address or phone number used to place the order.
Right after shipping, tracking may initially show “Shipping information received”. It can take up to 4 business days before the shipping status updates.
If you still don’t see an update after 4 business days, contact us at support@liviahart.com and we’ll be happy to help.
Our products are true to size in 99% of cases. If not, we clearly mention it in the product description. We recommend choosing your usual size. Still unsure? Check our Size guide for all measurements.
Not completely happy? No problem. Email us at support@liviahart.com within 30 days of receiving your order and we’ll help you out.
We do our best to reply within 24 business hours. Got a question? Send us an email – we’re happy to help.
We are Livia Hart, a brand founded in 2018 with a passion for femininity, romance and elegance.
Our collections are designed for women in Australia and inspired by a love of beauty, detail and the elegance that makes European style so special.
We carefully select dresses and feminine pieces made to be with you every day as well as on your most special occasions, always paying attention to the details, the silhouettes and everything that makes a woman feel truly good about herself.
Today, thousands of people follow us on social media and are part of the Livia Hart community, united by the same passion for a feminine, romantic and refined style.
Livia Hart is a space dedicated to women, their femininity and the freedom to feel beautiful, confident and naturally elegant. A community made for women, together with women.
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Customer service hours
Our team is happy to help you during the following hours:
Monday to Friday: 09:00 – 18:00
Saturday and Sunday: 10:00 – 12:00
TikTok: @liviahart
Email: support@liviahart.com
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